Oversee project delivery excellence as a Professional Services Manager. Drive high customer satisfaction and profitability through effective team leadership and strategic project execution in a professional services environment.
This managerial role requires 10+ years of industry and 5+ years of management experience, focusing on recruiting and developing Project Managers and Systems Engineers. You'll ensure resource optimization across projects, lead kick-off meetings, and contribute to quality improvement initiatives. Solid communication skills are crucial for interacting with technical and business decision-makers as a strategic advisor.
Key Responsibilities:
• Recruit and develop high-performing project services talent • Lead project kick-off and closure meetings • Balance resources across ongoing projects efficiently • Collaborate with external partners to fulfill project needs • Manage escalations related to customer satisfaction issues
Requirements: • 10+ years of industry experience • 5+ years of management in a related role • Proven expertise in project delivery • In-depth knowledge of business operations • Ability to travel to client sites
Leverage your leadership skills to enhance project delivery and ensure outstanding client satisfaction in this pivotal managerial position. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g9c07
📌 Professional Services Delivery Manager (Calgary)
🏢 Softchoice
📍 Calgary
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