Apply on Kit Job: kitjob.ca/job/2g9bt6

Enterprise Operations is a dynamic organization which supports not only John Hancock customers, but also many cross-functional departments within the US Division and Global space. The Data Governance Lead is responsible for the operation of the data governance practice and its implementation, ensuring data is well-organized, safe, accessible, and valuable.

Position Responsibilities

Act as advocate for all data domains and information used by US Operations to maintain accuracy and ensure proper utilization.

Inventory and prioritize data assets, coordinating with Operations Leadership and other roles within the Global Data Governance structure.

Develop comprehensive understanding of data flow from both business and systematic perspective to ensure integrity of that flow is maintained.

Act as intermediary to ensure alignment between Global Data Governance, Global operations and US Operation and IT Segments regarding data standards, roadmaps, and prioritization of initiatives.

Capture, define, describe Business terms, Classifications, and Business Rules.

Support Technical Data Custodians and data analysts in decomposing business rules into data quality rules, and creating data catalogues and lineage as data is implemented.

Ensure that data quality levels are assessed for all our prioritized critical data elements, and that data quality remediation is implemented when needed.

Ensure all key data risks are well understood and mitigated appropriately, working effectively with the Data Protection, IT Security, Risk, Data Architecture and Data Management functions including ensuring regulatory compliance.

Navigate meetings of various stakeholders and preferences to ensure a unified approach and ultimate execution of the deliverable.

Provide effective and concise communication with stakeholders, management, and business partners.

Measure and communicate results and tie them back to key performance metrics, such as Service Level timings, budgets or Key Results based on Value Stream metrics.

Responsible for directing activities of other team members depending on project initiatives.

Required Qualifications

Bachelor’s degree or equivalent business experience.

5-7 years of business experience including progressive business analysis experience.

Strong presentation and communications skills; able to articulate business cases clearly, concisely, and effectively to audiences of various levels.





Strong facilitation skills and ability to drive toward unified team consensus.

Ability to build effective business relationships with key stakeholders and business management.

Comprehensive knowledge of industry including product development, distribution, customer and administration services and regulatory structure.

Progressive business analysis and/or project management experience supporting significant business initiatives

Experience in financial services/insurance industry.

Able to translate issues and problems into effective business solutions and drive them to successful outcomes.

Ability to handle multiple demands and competing priorities of various large initiatives running concurrently.

Ability to take initiative, work independently, and learn/assimilate information quickly.

Preferred Qualifications

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in Massachusetts, please note the salary range is $73,350 - $122,250 The role being advertised is an existing vacancy.

關於宏利和恒康 宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en.





宏利是平等機會僱主 在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。 我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [email protected]。

Referenced Salary Location 加拿大, 安大略省 -全職遠端工作

Working Arrangement 遠端工作

Salary range is expected to be between $70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable perks, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to personal information collection statement.

#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g9bt6

📌 Data Governance Lead (Toronto)
🏢 Manulife Financial
📍 Toronto