Lead transformative member experiences as the Chief Experience Officer. Anchor strategic oversight of banking, wealth, and insurance divisions to foster community financial resilience.
This key leadership role focuses on enhancing member relationships across services. You'll implement advice-driven strategies and initiatives aimed at achieving defined business objectives. Collaborating closely with teams, you will shape a consistent, high-quality member experience aligned with organizational goals.
Key Responsibilities:
• Establish an advice-focused sales culture for growth • Direct change programs to meet business performance • Oversee brand stewardship across member interactions • Manage accountability and operational excellence • Identify and mitigate enterprise-level risks
Requirements: • MBA or business-related degree preferred • 10-15 years of leadership experience in finance • Experience with executive management and board collaboration • Ability to connect strategic vision with operational actions • Robust leadership, coaching, and motivational skills
Influence member satisfaction and community trust through effective strategies, leadership, and a commitment to service excellence. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g9b1x
📌 Chief Experience Officer Driving Community Financial Engagement (Salmon Arm)
🏢 SASCU
📍 Salmon Arm
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