Become an essential part of customer care as a Bilingual Customer Service Representative. This position focuses on delivering outstanding service and efficiently managing client inquiries through various communication channels.
You'll be responsible for responding quickly to service requests and coordinating efforts to ensure client satisfaction. Your proficiency in both French and English, along with your organizational skills, will play an significant role in streamlining operations and improving client interactions within the Call Center team.
Key Responsibilities:
• Answer and resolve customer inquiries across platforms
• Create and track service request work orders
• Handle logistics and scheduling for client meetings
• Update and manage service-related databases
• Generate and distribute customer service reports
Requirements:
• Must be fluent in French and English
• Excellent communication and detail-oriented
• Experience with customer service tools preferred
• Ability to suggest and implement improvements
• Collaborative mindset within a team-focused environment
Use your language skills to enhance customer experiences through effective communication and service delivery.
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Apply on Kit Job: kitjob.ca/job/2g9aqh
📌 Customer Service Representative - Bilingual (French/English) (Calgary)
🏢 CBRE Group
📍 Calgary
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