Apply on Kit Job: kitjob.ca/job/2g9ada

Enhance user proficiency as a Director, developing effective training programs and providing support for a key technology platform. Promote user engagement and facilitate continuous learning in Canada.

As a leader in this role, you will create engaging training materials, onboard new users, and troubleshoot platform challenges. Your collaborative efforts with product teams and local agencies will ensure that training strategies align with business needs and enhance user experience. Regularly monitor adoption metrics to identify areas for improvement.

Key Responsibilities:



• Design and deliver customized training sessions • Maintain up-to-date training documentation and resources • Conduct user needs assessments and gather feedback • Provide hands-on technical support to users • Collaborate with various stakeholders to optimize platform use

Requirements: • Bachelor’s degree in a relevant discipline • 3-5+ years in training, enablement, or related roles • Proven ability to communicate complex concepts clearly • Experience in the marketing technology sector • Solid organizational and interpersonal skills

Shape the future of user training and support as you champion effective learning experiences and technical fluency for platform users. #J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g9ada

📌 Director of User Enablement and Technical Training for Platform Integration (Toronto)
🏢 Omnicom Media
📍 Toronto