Apply on Kit Job: kitjob.ca/job/2g9aa9

Transform user support with your expertise as a Machine Learning Engineer. Focus on building, training, and deploying ML models to enhance self-service support experiences, in a hybrid working workplace.

As a key member of the Support Experience team, you'll drive the development of ML-powered systems to improve how users receive assistance. Collaborate with engineers, product managers, and data scientists to design advanced models, apply cutting-edge AI technologies, and continuously enhance user experiences. The role also offers opportunities to influence ML architecture across diverse projects.

Key Responsibilities:



• Design and implement cutting-edge ML models • Develop efficient conversation models for user support • Create training and evaluation pipelines for models • Streamline information processes for support agents • Collaborate on new AI-driven support features

Requirements: • Bachelor’s Degree in ML/AI or similar • 3+ years in AI/ML and backend engineering • Deep LLM experience with common ML frameworks • Proficiency in Python and distributed systems • Strong technical leadership and communication skills

Leverage your ML expertise to redefine support experiences and drive impactful solutions for user assistance. #J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g9aa9

📌 Machine Learning Engineer for Support Systems (Toronto)
🏢 Stripe
📍 Toronto