Lead critical FX application support as a Senior Manager. Oversee production health and team development while ensuring incident management and operational governance in a global trading workplace.
This role involves managing end-to-end production support and operational leadership for FX platforms. You will take charge of a team, ensuring accountability for incident response and problem management. With a focus on operational maturity, you will drive improvements and ensure sustainable coverage models in high-risk scenarios.
Key Responsibilities:
• Lead and develop a team of application support analysts
• Ensure overall health and performance of FX applications
• Act as incident commander during high-severity outages
• Drive root cause analysis for complex issues
• Enforce change management and production readiness standards
Requirements:
• Proven experience in capital markets application support
• Strong knowledge of FX business and operational risk
• Hands-on leadership during major incidents required
• Familiarity with databases like Oracle or SQL Server
• Excellent communication and stakeholder management skills
Elevate FX operational capabilities by effectively leading teams and managing critical incidents while ensuring robust governance and risk mitigation.
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Apply on Kit Job: kitjob.ca/job/2g991g
📌 Senior FX Application Support Manager (Toronto)
🏢 Scotiabank
📍 Toronto
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