Associate Manager, Wealth Advice Policy Oversight & Procedures (Toronto)

Associate Manager, Wealth Advice Policy Oversight & Procedures (Toronto)

19 Apr
|
TD Bank
|
Toronto

19 Apr

TD Bank

Toronto

Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l’utilisation des témoins.Avertissement : Pour les visiteurs de l’Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu’il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.**Lieu de travail :**Toronto, Ontario, Canada**Horaire :**37.5**Secteur d’activité :**Gestion des affaires, Stratégie et soutien**Détails de la rémunération :**$76,800 - $115,200 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise.

En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.**Description du poste :****Department Overview:**TD Wealth Private Wealth Management provides a comprehensive range of wealth management services to high-net-worth individuals, families and organizations with wide-ranging often-complex needs. Based on our commitment to discovering and achieving what truly matters to each client, TD Wealth Private Wealth Management leverages a distinctive discovery process and integrated, team-based approach to build a wealth strategy that reflects each client's unique needs and is based on TD's principles of transparency and trust.As part of the Wealth Advice Business Controls group,



the Policy, Oversight & Procedures team works to enhance field support and reduce business risk through an emphasis on creating and maintaining policy, oversight and procedural resources that are clear, accurate, up-to-date and audit ready, and which enable our Wealth Advice (PIA and FP) client facing colleagues to execute their roles with efficiency and confidence to deliver a best-in-class client experience.**Job Description:**Reporting to the Senior Manager, Policy, Oversight & Procedures, the Associate Manager will perform a key role in developing, implementing and maintaining policies, standards, and procedures within Wealth Advice, with a primary focus on ensuring that our Financial Planning (FP) client-facing colleagues are supported with up-to-date, accurate and helpful policies and procedures.

The successful candidate will also be responsible for ensuring that appropriate oversight policies are in place to aid in managing business risks and strengthening overall business audit readiness; advocate for distinct business-specific controls and procedures where appropriate; and provide FP subject matter expertise in identifying synergies between Wealth Advice channel procedures, to help improve client experiences and address issues with a common approach and voice.This dynamic role will have the following accountabilities:* Work with business, operations, risk and control partners to ensure policies and procedures are up-to-date and complete, address all relevant factors, and have appropriate monitoring and oversight.* Provide partners with business context and advocate for the business to minimize negative experiences resulting from unclear processes or additional/newly imposed regulatory requirements.* Lead the development and implementation of recent or enhanced policies, oversight and procedures in collaboration with other business partners and work with Organizational Change Management and PWM Communications to develop communication strategies and effectively position the delivery of policy and procedural change.* Ensure the inventory of procedures across FP are captured and current, with appropriate lifecycles in for reviewing and updating on an appropriate basis.* Ensure that policies and procedures are placed on the intranet in a style and format which is both easily accessible to the field and consistent with enterprise standards.* Ensure that internal FP business policies,



procedures and controls are documented appropriately, and head office records are kept up-to-date.* Ensure risks fall within the TD Bank risk appetite and policies & procedures are audit-ready.* Where appropriate, assist in coordinating and/or executing FP related client mailings, recurring activities, and ad hoc initiatives.* Identify opportunities to align and/or improve FP policies and procedures that will enable better client and employee experience.* Work independently or in partnership with other members of the Wealth Advice National Office team on select ad hoc projects as required.* Apply knowledge, subject matter expertise and judgement, and develop solid partner relationships to make recommendations for decisions that will advance business goals, minimize risk and/or resolve operational and audit issues and escalations.* Act as a central point of contact for escalations from the front office if regular escalation channels fail to remedy.* Assist with preparing and delivering presentations to Senior Leadership and Front Office Teams on policy and procedure updates and initiatives.* Participate where appropriate in MCS / CSA counsel sub-committee meetings, Branch leadership calls, etc.* Develop and maintain strong business Partner relationships with various internal business units including; front office, operations, compliance and other wealth business units as required.**Education/Accreditations:*** University or post graduate degree, in business or related discipline required.* CSC and/or CFA designation preferred.* Other securities licenses, registrations or designations would be an asset.* French language skills an asset.**Other Qualifications/Skills/Experience:**The successful candidate must have:* Process and policy experience with a strong track record of implementing change within an organization.* Sound knowledge and experience in wealth management operational policies & procedures, compliance and business management in the financial services sector is preferred.* Excellent verbal, written communication skills* A sound knowledge of financial markets and investment products* Experience working with risk management or governance would be an asset.* Prior experience working directly with advisors would be an asset, however not required.* Advanced knowledge of the TD Wealth Financial Planning and Private Investment Advice businesses is an asset.* Strong analytical/ problem-solving skills and an ability to provide clear and concise direction in a positive and effective manner.* The ability to work both as part of a team and independently to complete complex tasks.* Ability to work independently, think critically and make decisions.* Confident in presenting to senior levels of management #J-18808-Ljbffr

📌 Associate Manager, Wealth Advice Policy Oversight & Procedures (Toronto)
🏢 TD Bank
📍 Toronto

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