Apply on Kit Job: kitjob.ca/job/2g97fy

Drive innovative customer service strategies as a Go-To-Market Lead. Leverage technology and industry expertise to optimize client experiences and foster growth in Canada.In this senior role, you will lead initiatives within the Customer Service practice, responsible for origination, pre-sales, and delivery. By collaborating with clients and diverse stakeholders, you will create and execute strategies that elevate customer engagement.



Your focus will be on establishing strong connections within enterprise structures to promote tailored service solutions and enhance the customer experience.Key Responsibilities:- Own customer service go-to-market strategy in Canada- Originate and close new client opportunities- Develop creative customer service reinvention strategies- Act as a market leader on service transformation trends- Ensure leveraging of offerings to drive client valueRequirements:- 10+ years in Customer Service and contact center roles- 8+ years in Go-to-Market strategy development- Proven experience in team leadership and relationship building- University Degree required- In-depth knowledge of data and AI trendsShape market initiatives by optimizing customer experiences and growing client relationships through strategic leadership.#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g97fy

📌 Customer Service Go-To-Market Leader (Toronto)
🏢 Accenture
📍 Toronto