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Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal‑opportunity employer offering a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are — Get ready to drive your career forward. Life at Echelon is fast paced, performance‑driven and rewarding. We value our Associates' growth opportunities and ongoing professional development – and we regularly recognize their achievements and outstanding results. We are caring, leaders, innovators, collaborative, work hard and play hard, and we’re about doing what’s right and feeling good about it.

Position Details What You Will Do

Provide oversight of external adjusters on outsourced claims

Investigate, evaluate, negotiate personal/commercial lines claims of high complexity

Manage challenging coverage claims with tact and professionalism

Timely, accurate reserving in line with Corporate protocols and guidelines

Maintain control over expenses through pro‑active handling techniques

Direct vendor partners as necessary

Obtain approval from Manager on claims above authority

Manage claims in litigation, participate in mediations, pre‑trials and settlement conferences

Perform other tasks and duties as assigned by the Manager

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills,



experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post‑secondary education or equivalent experience

CIP or working towards designation

Minimum of 7 years experience handling casualty claims required

Strong organizational, decision‑making and problem‑solving skillset

Ability to understand insurance contracts in various jurisdictions

Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues

Ability to cross‑reference information with attention to detail

Strong general computer knowledge required

Excellent communication skills, both written and verbal

What’s In It For You

Competitive total compensation and benefits package

Annual shared success program based on performance

Annual merit increases based on performance

Registered Retirement Savings Plan with a matching contribution component

Complimentary CAA Membership

Please note that internal applicants are asked to formally express their interest by applying only no later than 10 business days for the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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Apply on Kit Job: kitjob.ca/job/2g975c

📌 Senior Claims Adjuster, Accident Benefits (ECH-ON) (Mississauga)
🏢 Echelon Insurance
📍 Mississauga