Apply on Kit Job: kitjob.ca/job/2g96cj

Join as a Collections Officer, focusing on managing delinquent property taxes and utility collections. Engage with customers, analyze refund requests, and negotiate payment plans in this full-time temporary role.
You will manage inquiries related to overdue payments, guiding customers through the collection process while preparing accurate payment requests. The position necessitates robust analytical and communication skills to ensure successful negotiation of payment arrangements while maintaining professionalism. Flexibility to adapt to shift rotations is also required.
Key Responsibilities:
• Manage collection of overdue property taxes and utilities
• Conduct inquiries efficiently in-person and over the phone




• Draft payment requests and necessary correspondence
• Analyze refund requests decisively
• Negotiate payment plans for clients
Requirements:
• Minimum 1 year of experience in collections
• Grade 12 diploma or its equivalent
• Superior verbal and written communication skills
• Familiarity with ERP systems like SAP
• Robust math skills with attention to detail
Embrace this opportunity to influence accounts receivable success, supporting effective collections with customer-focused strategies.
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Apply on Kit Job: kitjob.ca/job/2g96cj

📌 Collections Officer Specializing in Accounts Receivables Management (Kitchener)
🏢 City of Kitchener
📍 Kitchener