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Job DescriptionInsight Global is looking for a Network Operations Engineer to join a leading Telecommunications client in Canada. This is a fully remote role within Canada.The Network Operations Engineer will support enterprise network operations initiatives focused on Cisco router software upgrades, configuration compliance, and network refresh programs. This role was created due to capacity gaps following team attrition and supports several projects that kicked off earlier this year and are being consolidated under this group.The successful contractor will play a key role in executing and overseeing network changes, ensuring stability, minimizing customer impact, and supporting large-scale upgrade efforts. While some work occurs during business hours, a portion of the role requires after-hours maintenance window support.This is not a telecom-specific role—enterprise network experience is sufficient.Key ResponsibilitiesPerform Cisco router software upgrades, including migration-related activities within the company's network environmentAudit, remediate, and clean up network configurations to ensure compliance and operational consistencySupport Cisco refresh programs, including upgrading existing gear (not a Juniper migration at this time)Assist with DNAC (Cisco DNA Center) onboarding and operational usePrepare, submit, and manage change requests (CM process) during business hours in preparation for after-hours network changesExecute and support after-hours network changes during scheduled maintenance windowsOversee assigned deliverables and ensure projects are executed as plannedCoordinate with internal teams to ensure minimal customer impactSupport projects that may start as "one-off" initiatives but have potential to expand into larger programsHelp free up internal FTEs to focus on enterprise-specific initiatives by handling generic network operations workWorking HoursStandard workweek: 37.5–40 hoursMajority of planning, coordination,
and administrative work occurs during business hoursAfter-hours work required during maintenance windows (typically 10:00 PM PST, approx. 2–3 hours when changes are scheduled)Network changes are not nightly; after-hours work is periodicContractors may shift their schedule later in the day to accommodate overnight workWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal prospect/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
[email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.Com/workforce-privacy-policy/.Skills and Requirements-5–7 years of experience in Cisco network operationsSoftware upgradesConfiguration complianceLarge-scale configuration changesExperience with Cisco DNA Center (DNAC)Solid intermediate knowledge of routing protocols and Cisco technologiesProven ability to work after hours as requiredStrong operational mindset with attention to stability and risk mitigationExperience working in enterprise environments (telecom background not required) - Experience in regulated or customer-sensitive environments (e.G., banking or similar industries)Strong awareness of customer impact and service continuityExperience with formal change management processes#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g963f
📌 Experienced Network Operations Engineer With Remote Flexibility - Remote (Vancouver)
🏢 Insight Global
📍 Vancouver