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The Opportunity AgeCare is seeking a Director, Quality Systems Effectiveness to lead the development, evaluation, and improvement of quality systems and processes across our long‑term care homes. This role ensures that quality data, tools, and systems are meaningful, practical, and easy for teams to use as they work to continuously improve the care and quality of life of our residents. The Director promotes a culture aligned with AgeCare’s values of Trust, Respect, Quality, and Teamwork, while supporting safe environments for residents, families, visitors, and staff.

What You Will Do

Evaluate and improve quality systems, processes, and indicators to support resident care outcomes.

Develop and maintain quality dashboards that provide clear and actionable data for leadership teams.

Analyze and interpret quality data from PointClickCare, CIHI, MDS RAI, and RUGS.

Ensure data accuracy, integrity, and meaningful reporting across systems.





Support home leadership teams with analysis, education, and the development of quality indicator protocols.

Oversee coordination and education related to PointClickCare, MDS RAI, RUGS, and plans of care.

Lead annual Case Mix Index (CMI) projections for all long‑term care homes.

Collaborate with leadership to improve compliance with internal policies and external inspections.

Monitor trends and best practices in quality improvement and long‑term care.

What You Bring

Lean Six Sigma certification or equivalent quality improvement designation.

Minimum 5 years’ experience in long‑term care.

Post‑secondary education required; Master’s degree preferred.

Experience with process mapping and clinical pathways.

Robust communication, presentation, and facilitation skills.

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Apply on Kit Job: kitjob.ca/job/2g95zi

📌 Director, Quality Systems Effectiveness (Mississauga)
🏢 AgeCare
📍 Mississauga