Drive customer satisfaction as a Customer Service Officer by providing comprehensive support to Analysts and Account Managers. Bilingual candidates (French) are preferred to enhance service delivery.
This role focuses on optimizing credit administrative processes in a personal and commercial banking environment. You will be pivotal in helping teams to concentrate on risk assessment and sales while managing operational risks and ensuring effective documentation handling. Contributions to process improvement and customer engagement are essential for success.
Key Responsibilities:
• Maximize support for Analysts and Account Managers
• Contribute to identifying customer needs and referrals
• Ensure efficient credit administrative processing
• Administer documentation and maintain compliance
• Collaborate with support teams for operational tasks
Requirements:
• Bilingual candidates (French language) preferred
• Strong understanding of banking operations
• Proficiency in credit administration processes
• Ability to manage risks while adhering to standards
• Commitment to personal and team development
Play a crucial role in enhancing customer service through effective credit administration and operational support.
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Apply on Kit Job: kitjob.ca/job/2g95yj
📌 Customer Service Officer in Banking (Toronto)
🏢 TD
📍 Toronto
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