Apply on Kit Job: kitjob.ca/job/2g95pi

Your Role We are looking for a problem‑solving Services Engineer who will act as a customer advocate. In this role you will ensure complete customer satisfaction by diligently resolving all customer requests related to the installation and service of our products, servicing the greater Toronto, Ontario region.Your ImpactExecute jobs in line with defined standard operating proceduresAchieve field performance (TTS, FTFR and JMR3)Manage stock of parts and guarantee a high level of inventory record accuracyEducate customers in the technical use and care of Technogym equipmentExecute effective root‑cause analyses of product issues, with the goal of identifying the proper parts to be used and determining the appropriate solutionProperly manage work orders (i.E., including all requested information based on assigned standard operating procedures)Properly manage service reportsParticipate in the feedback from the market process,



giving structured and technically meaningful feedback on detected problemsContact customers to notify them of estimated times of arrivalEscalate problems and reassign calls when appropriateAccurately report service data in line with assigned proceduresEnsure all work‑related equipment and vehicles are utilized and maintained safely and responsibly, ensuring all work‑related tasks are performed in compliance with Technogym guidelines and appropriate Health & Safety legislation.About You Ideally, you are passionate about working out, enthusiastic and proactive, while also down‑to‑earth and ethical. You are exceptional at working in a team.What you should bring:3‑5 years’ experience in a similar roleDiploma / Degree in Electronics & Communications or similarMechanical / electronic engineering skillsAbility to troubleshoot, test, repair and service technical equipmentKnowledge and ability to work with mobile tools and applicationsKnowledge of IT networking is an advantageManagement of service ordersRepair business expertiseManagement of client requests and complaintsTransparency, intellectually open mind and aptitude for teamworkTechnogym is an Equal Opportunities Employer We are an equal prospect employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g95pi

📌 Services Engineer Subs (Toronto)
🏢 Technogym
📍 Toronto