Apply on Kit Job: kitjob.ca/job/2g95nc
Engage and support customers as a dedicated Customer Care Specialist. This full-time, in office role involves troubleshooting, product offerings, and leveraging advanced communications technology.
In this position, you will communicate with customers to resolve issues, understand their needs, and escalate concerns when necessary. You’ll benefit from comprehensive training, making you proficient with Fortune 500 products. Your role will also focus on maintaining customer relationships and ensuring effective service delivery through a professional approach.
Key Responsibilities:
• Handle inbound and outbound customer contacts professionally
• Troubleshoot and resolve customer inquiries efficiently
• Document and process customer claims accurately
• Collaborate with departments for issue resolution
• Attend training sessions to stay updated on products
Requirements:
• Must be 18 years or older
• High school diploma or equivalent required
• Experience with data entry and computer usage
• Fluent in English with excellent communication skills
• Basic knowledge of Microsoft Office applications
Bring your customer service skills and drive into a role where every interaction counts and makes a difference.
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Apply on Kit Job: kitjob.ca/job/2g95nc
📌 Full-Time Customer Care Specialist (Sydney)
🏢 MCI
📍 Sydney