Lead a team in driving exceptional customer service as a Retail Supervisor. Oversee daily operations, staff training, and issue resolution in a hands-on, on-site position.
This role involves supervising apprentices, sales staff, and volunteers while ensuring high service standards. You will manage hiring, training, and developing team members, as well as organizing inventory and cash management. Expect to resolve customer complaints and oversee payroll administration while preparing essential reports on sales and personnel matters.
Key Responsibilities:
• Supervise staff and coordinate daily activities
• Hire and train team members effectively
• Manage inventory and order merchandise
• Resolve customer complaints and issues
• Oversee payroll and conduct performance reviews
Requirements:
• 1-2 years of experience in retail supervision
• College diploma or equivalent education
• Solid leadership and communication skills
• Proficient in sales and customer service
• Available for on-site work only
Elevate customer service standards by supervising and developing staff, managing inventory, and addressing customer needs effectively.
#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g95en
📌 Retail Customer Service Supervisor (Calgary)
🏢 Western Granite & Stone
📍 Calgary
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.