Apply on Kit Job: kitjob.ca/job/2g9550

Our Government of Canada client is seeking a ServiceNow Technical Consultant to support the end-to-end delivery of a ServiceNow Customer Service Management (CSM) migration . This HYBRID role will be hands‑on across solution design, configuration, testing, deployment, and transition to sustainment within a Public Sector environment and will require ENHANCED Security Clearance.

Key Responsibilities:

- Design, configure, and implement ServiceNow CSM solutions aligned to business requirements
- Support full lifecycle delivery including build, testing, deployment, and transition to support
- Develop and maintain scripts, integrations, and platform configurations
- Troubleshoot and resolve technical issues; optimize system performance
- Collaborate with business and technical stakeholders to translate requirements into solutions




- Support knowledge transfer and transition to sustainment/support teams

Qualifications:

- Robust hands‑on experience with ServiceNow platform (configuration, scripting, integrations)
- Proven experience delivering ServiceNow implementations in mid-to-large enterprise environments
- ServiceNow CSA certification required ; CIS or additional certifications considered an asset
- Experience working within Public Sector or regulated Canadian environments preferred
- Strong understanding of data privacy, residency, and compliance requirements in Canada
- Excellent problem‑solving, communication, and stakeholder management skills
- Ability to work independently and within cross‑functional teams

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Apply on Kit Job: kitjob.ca/job/2g9550

📌 ServiceNow Developers (Ottawa)
🏢 Myticas Consulting
📍 Ottawa