Take the lead as a Family Service Manager, dedicated to serving families with exceptional attention. Drive client business through both at-need and pre-need arrangements while building solid relationships.
In this role, you'll be responsible for making vital cemetery arrangements and generating meaningful connections with families. Daily activities include networking, prospecting for leads, and addressing client inquiries with professionalism and care. Success comes from understanding family needs and proactively providing solutions.
Key Responsibilities:
• Prospect for new clients daily and obtain referrals • Develop lasting client relationships through honest communication • Prepare thoroughly for family meetings • Collaborate with funeral home staff for continuity • Track and follow up on client needs and concerns
Requirements: • Educational background in related field or equivalent • Customer service or sales experience of 1-2 years • Valid driver’s license and acceptable driving history • Adaptable work schedule including evenings • Excellent interpersonal and computer skills
Support families in moments of need by offering tailored solutions and fostering trust within the community. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g94nn
📌 Client-Focused Family Service Manager (Burnaby)
🏢 Service Corporation International
📍 Burnaby
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