Apply on Kit Job: kitjob.ca/job/2g93oy

Maximize customer success as an Onboarding Engineer focused on security. Bring your expertise in security software and network architecture to implement comprehensive solutions that clients trust.

As a key technical contributor, you will support the onboarding of security products and guide customers through complex configurations. This role includes working closely with Customer Success and Product teams to ensure alignment with business goals. You will also lead a team by providing mentorship and technical guidance to peers while developing insights to enhance service delivery.

Key Responsibilities:



• Lead onboarding and implementation of security solutions • Collaborate across teams to align on success metrics • Develop technical playbooks for customer self-service • Monitor performance metrics to drive improvements • Provide mentoring for junior engineering staff

Requirements: • Over 5 years of experience in security software • Bachelor’s degree in a related technical field • Solid background in networking and security architectures • Excellent verbal and written communication skills • Skilled in troubleshooting and log analysis

Enhance customer satisfaction by leveraging your technical expertise in protecting their most critical assets through effective security solutions. #J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g93oy

📌 Onboarding Engineer for Cutting-Edge Security Solutions (Vancouver)
🏢 Barracuda
📍 Vancouver