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Your Key Responsibilities
As an RM Senior, you will be responsible for capacity management supporting deployment and the development of the Consulting client-serving professionals. You will be responsible for reporting requirements in order to effectively deploy client-serving professionals and provide them with meaningful career experiences. You will receive regular day‑to‑day supervision to set appropriate priorities.
Deployment
- Support Consulting RM SSL Leads in addressing complex scheduling assignments.
- Regularly review CRM/pipeline data to proactively match resources to committed deals and highly probable pursuits.
- Conduct skill and bio/CV searches focused on matching project needs with required skills, development opportunities and project risk.
- Assist with the creation and maintenance of accurate personnel and client project schedules.
- Proactively identify resources that will become available in the short term (i.e., next 2–3 weeks).
- Proactively monitor and highlight unassigned resources to minimize unassigned time.
- Regularly communicate material schedule changes to the RM SSL Lead(s).
- Communicate regularly with the Resource Management team on the status of staffing requirements.
Teaming
- Demonstrate effective teaming with RM team(s) by proactively and creatively responding to requests.
- Involved in ad hoc projects as required (e.g., task forces, reporting, process‑improvement committees, training manuals, etc.).
- Identify ways to improve Resource Management processes.
- Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model.
- Partner with the Talent Team (i.e., HR) on Performance Management initiatives.
- Actively support Resource Management enablers including Retain, EYA, EY Discover, Mercury, etc.
- Work with peers across the Canadian RM team by contributing to RM priorities, task forces, and/or projects.
Reporting
- Act as a subject‑matter resource on RM tools and enablers.
- Assist with the creation of Service Line, Market and/or Competency reporting, including utilization performance, forecasts, variance analysis and capacity‑management analytics.
- Create reports and pivot tables for deployment data.
To qualify for the role, you must have
- Experience in staffing consulting roles or professionals.
- Advanced Microsoft Excel skills.
- Proficiency in other Microsoft applications.
- Strong analytical skills with attention to detail.
- Very strong written and verbal communication in English.
- French language skills are a plus.
- Proven client service focus with the ability to resolve issues quickly and a sense of urgency.
- Solid problem‑solving skills.
- Flexibility in adapting to constantly changing priorities.
- Outstanding teamwork and interpersonal skills.
- Confidence in working independently as a self‑starter.
- Adept at handling multiple tasks with strong organizational skills.
- 3–5 years of relevant work experience.
- Experience in a professional services firm is desirable.
Education
- Bachelor's degree or equivalent work experience.
What We Offer
- Support and coaching from engaging colleagues in the industry.
- Learning opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that’s right for you.
Salary
- Ontario/British Columbia: $65,600 to $98,400
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Apply on Kit Job: kitjob.ca/job/2g93ox
📌 Resource Management, Senior Associate (Consulting) - 14 month contract (Vancouver)
🏢 EY
📍 Vancouver