Shape seamless cloud communications as a skilled AWS Connect Engineer. Design Amazon Connect solutions, manage integrations, and provide technical support in a remote environment.This contract role focuses on the migration to cloud CCaaS, ensuring comprehensive design and configuration of Amazon Connect. You will collaborate with cross-functional teams for smooth integration, while monitoring solutions using AWS Cloudwatch. Stay current with Amazon Connect features and provide vital support to operations teams for optimized performance.Key Responsibilities:- Design and configure Amazon Connect solutions- Monitor and troubleshoot using AWS Cloudwatch- Collaborate on AWS Lambda development- Conduct testing for performance optimization- Stay updated on Amazon Connect functionalitiesRequirements:- Experience with Amazon Connect configurations- Familiarity with Amazon S3 and AWS IAM- Prior contact center experience with Genesys- Solid troubleshooting and technical support skills- Excellent communication and collaboration abilitiesUtilize your expertise to enhance cloud contact solutions, driving integration and performance across diverse teams.#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g93fr
📌 Cloud Contact Solutions Engineer - Remote (Toronto)
🏢 Tech Talent International
📍 Toronto
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