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Product Implementation Manager

Salary Range: $88,000.00 To $97,000.00 Annually

Company Overview

We have a vision – to have a MAD product in every elevator. Headquartered in Mississauga Canada, our 80,000 sq. foot facility focuses on the efficient production of industry-leading fixtures, high quality elevator car interiors, and cutting‑edge digital products.

At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked among Canada’s top 500 fastest growing companies, one of Canada’s Best Managed Companies, a Best Places to Work in Canada, and among Best Employers for Recent Graduates.

What you will do in the role

- Execute new product and product sub‑component implementations within established implementation frameworks and standards.
- Plan and manage implementation activities for assigned products, including schedules, deliverables, and cross‑functional coordination.
- Support change management activities for existing products and processes in line with approved change control procedures.
- Ensure all required implementation actions from Change Notices are completed for assigned products.
- Prepare cost estimates and technical scope for assigned products, custom work, and contract manufacturing activities.
- Work with Engineering, Procurement, and Production to identify cost drivers, validate feasibility, and refine estimates.
- Engage suppliers to obtain pricing and evaluate alternatives,



escalating complex or high‑risk cost scenarios as required.
- Support Sales with technical input on assigned opportunities without owning customer relationships or commercial negotiations.

Engineering & Technical Support

- Provide day‑to‑day electrical engineering and technical support for assigned products, including component selection and substitution.
- Work with R&D;, mechanical design, and sourcing teams to assess electrical and networking hardware components.
- Escalate design decisions, non‑standard solutions, or technical risk to the Product Implementation Manager.

Documentation & Process Improvement

- Prepare and maintain product and implementation documentation in accordance with established standards.
- Contribute to the development and continuous improvement of SOPs, installation manuals, wiring schematics, and troubleshooting guides.
- Identify opportunities to improve implementation efficiency, documentation quality, and cross‑functional coordination.
- Other duties as assigned.
- Able to lift up to 15lbs; may work in hot areas 5%, noise 10%.
- Participate actively in Health & Safety programs, 5S activities, and continuous improvement initiatives.

What you bring to the role





- Bachelor’s degree in Electrical Engineering or equivalent practical experience
- 3–5 years’ experience in product implementation, project management, or engineering within a manufacturing or product development environment
- Experience working with cross‑functional teams in a fast‑paced environment
- Robust technical aptitude with the ability to analyze product costs and understand underlying cost drivers
- Proficiency in Excel and project management tools (e.g., MS Project)
- Strong communication, organization, and documentation skills
- Ability to manage multiple priorities within defined scope and escalation paths
- Valid driver’s license and ability to travel up to 10%
- Clear Background Checks - Credit and Criminal and satisfactory references
- Eligible to work in Canada
- Able to work independently with minimal oversight

Location: 6635 Ordan Drive in Mississauga, ON. Hours are typically 8:00am to 4:30pm.

Pay: $88,000 - $97,000

This is a Full‑time, Salary position.

This posting has one (1) vacancy.

Equal Opportunity Statement

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

Accommodation Contact

If you require accommodation in applying for a posting, please contact Human Resources.

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Apply on Kit Job: kitjob.ca/job/2g931x

📌 Product Implementation Manager (Mississauga)
🏢 Mad Elevator
📍 Mississauga