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Job Description Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

What will you work on? Reporting to the Senior Director, Credit and Collections Operations, the

Senior Manager, Credit and Collections

will be a key member of the Credit and Collections team. The Senior Manager, Credit and Collections is responsible for overseeing the credit and collections processes for the North American operations including managing a team of credit and collections specialists. This role is critical in safeguarding cash flow, minimizing bad debt write-offs, and supporting revenue growth while maintaining strong customer relationships. The ideal candidate has deep experience in credit policy collections strategy, financial literacy and cross‑functional collaboration within a public company environment. This role will provide the successful candidate with an opportunity to be part of a growing business, to demonstrate critical thinking and problem‑solving skills in a fast‑paced, deadline‑oriented environment.

How will you create impact?

Lead the collections process ensuring timely collections, maximizing cashflow and achieving Days Sales Outstanding (DSO) targets

Implement and enforce corporate credit policies and procedures

Monitor customer credit exposure and work closely with sales teams to proactively identify and mitigate credit risk

Evaluate customer creditworthiness and provide recommendations to the Senior Director, Credit Collections Operations

Effectively manage escalated or high‑risk accounts, including negotiations,



disputes, payment plans, and recovery strategies

Lead key monthly/quarterly meetings with Sales, Operations and Finance, as required

Lead, mentor and develop a team of credit and collections specialists

Foster a culture of accountability, collaboration, and continuous improvement – including automation initiatives

Set performance goals and prepare regular KPI reporting that drives team performance and reports out to leadership on collection effectiveness

Support month‑end/ quarter‑end close processes, including calculation of AFDA in accordance with IFRS

Partner closely with cross‑functional teams across the business including Sales, Trade Spend Deductions Management, Operations, IT, etc.

Monitor and establish relationships with North American customers to strategically manage financial, environmental, and political risk associated with accounts receivable

Ensure compliance with internal controls and support the internal and external audits

What are your skills and experience?

A bachelor's degree or equivalent in Business Administration or related discipline

7+ years’ experience in a public company setting, preferably in Consumer‑Packaged Goods (CPG) Industry

Demonstrated expertise in credit risk assessment, collections strategy, and dispute resolution

Robust leadership and team management skills, with the ability to motivate and inspire others

Experience with large ERP systems (i.e. SAP, Oracle, etc.), advanced reporting tools and High Radius is an asset





Strong skills with Microsoft Office and advanced level Excel skills (pivots, v‑lookups, and advanced formulas)

The anticipated pay range for candidates who will work in Ontario is $118,000 to $125,000 per annum. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi‑state employer, and this salary range may not reflect positions that work only in other states.

What You Can Expect From Us

Growth and Career Opportunities

Flexible Work Hours

Innovation, Collaboration and Fun

Comprehensive Benefits

Other fun perks!

What’s it like to work here? Spin Master is a fast‑paced, hands‑on organization that provides many great opportunities for impactful decision‑making; though our challenging start‑up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results‑driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] or by phone at 416‑364‑6002 and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.

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Apply on Kit Job: kitjob.ca/job/2g92tr

📌 Senior Manager, Credit & Collections (Toronto)
🏢 Spin Master Games
📍 Toronto