Apply on Kit Job: kitjob.ca/job/2g92em

Enhance guest satisfaction as a Guest Experience Operations Supervisor. Manage daily activities across Rooms Operations, including Housekeeping and Guest Services, to ensure a seamless guest experience.
In this entry-level management role, you will support various operations, oversee staff, and maintain property standards. A strong focus will be given to guest arrivals and departures, maximizing room occupancy, and achieving budget goals. You'll ensure employees are equipped and trained for excellence in service delivery.
Key Responsibilities:
• Supervise Front Desk and Housekeeping shifts
• Manage room operations reports and staff supplies
• Participate in budget management for Room Operations
• Engage with guests for feedback and satisfaction




• Train and oversee adherence to operational policies
Requirements:
• High school diploma or GED required
• 4 years experience in guest services or related roles
• 2-year degree in Hospitality or related field preferred
• Proficient in operational reporting and financial goals
• Solid customer service and leadership capabilities
Elevate guest experiences through effective supervision and support of operations combined with a focus on employee performance.
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Apply on Kit Job: kitjob.ca/job/2g92em

📌 Guest Experience Operations Supervisor (Toronto)
🏢 The Ritz-Carlton
📍 Toronto