Client Experience and Services Manager (Winnipeg)

Client Experience and Services Manager (Winnipeg)

19 Apr
|
Sephora USA
|
Winnipeg

19 Apr

Sephora USA

Winnipeg

Lead client services and enhance the beauty experience in-store. Manage staff training, online reservations, and events to foster client engagement and satisfaction.

In this role, you'll focus on improving client interactions and service quality in a busy beauty studio environment. Your expertise in managing Beauty Advisors will ensure that service levels meet client expectations and that events are well-coordinated. Effective performance management and training will be pivotal to your success.

Key Responsibilities: • Oversee beauty studio client service operations • Train and develop Beauty Advisors for excellence • Manage online reservation and availability • Coordinate and plan all in-store events • Provide timely performance feedback and assessments

Requirements: • 2–4 years in a management role in beauty or retail • Solid coaching and team development skills • Entrepreneurial mindset with community engagement • Excellent time-management capabilities • Passion for makeup artistry or skincare is a plus

Drive excellence in client services by managing staff and enhancing operational efficiencies within the beauty studio. #J-18808-Ljbffr

📌 Client Experience and Services Manager (Winnipeg)
🏢 Sephora USA
📍 Winnipeg

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