Champion customer service innovations as a Software Development Manager. Lead a team focused on delivering effective software solutions for seamless CSA operations.
Your role will involve overseeing an engineering team dedicated to designing applications that improve customer interactions. You'll drive the overall software development lifecycle while collaborating closely with engineers to implement best practices. Build a culture of continuous improvement as you mentor and guide your team to achieve operational excellence.
Key Responsibilities: • Manage the performance of a skilled development team • Oversee the software development life cycle • Develop and manage project roadmaps and plans • Collaborate with engineers on optimal design approaches • Instill a culture of continuous improvement through mentorship
Requirements: • 3+ years of managing engineering teams • 7+ years within engineering environments • 3+ years in system design or architecture • Knowledge of engineering practices for software/hardware • Experience collaborating with product management teams
Utilize your skills to lead a team creating creative solutions that revolutionize customer service experiences. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g9208
📌 Dynamic Software Development Manager for Customer-Focused Solutions (Vancouver)
🏢 Amazon
📍 Vancouver
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