Apply on Kit Job: kitjob.ca/job/2g91i1

Elevate guest experiences as a Rooms Division Manager in a luxury boutique hotel. Oversee Front Desk and Housekeeping operations while ensuring service excellence and operational discipline.
This leadership role requires a strong commitment to high-touch service, overseeing all aspects of the rooms division. You'll lead team performance, establish SOPs, and conduct inspections to maintain service standards. An emphasis on operational efficiency and guest satisfaction will be key to success in this energetic environment.
Key Responsibilities:
• Oversee Front Desk and Housekeeping operations for consistency
• Deliver luxury guest experiences aligned with service standards
• Lead and coach department heads and their teams




• Establish SOPs and conduct regular inspections for excellence
• Monitor guest feedback to address issues and maintain satisfaction
Requirements:
• 5+ years in Rooms Division or hotel operations
• At least 2 years in a leadership role required
• Experience in luxury hotel environments preferred
• Strong understanding of Front Office and Housekeeping
• Proficient in PMS systems and revenue management principles
Drive operational excellence and service in a high-performance hotel setting.
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Apply on Kit Job: kitjob.ca/job/2g91i1

📌 Rooms Division Leader for Luxury Hotel (Stratford)
🏢 Brigade Search Group
📍 Stratford