Apply on Kit Job: kitjob.ca/job/2g91cc

Shape project success as a strategic Manager of Skilled Services. Oversee project delivery, enhance customer satisfaction, and develop a talent pool to ensure excellence in service execution.

This leadership role focuses on improving the quality of professional services with a commitment to customer satisfaction. You will lead a team of Project Managers and System Engineers while developing skills through recruitment and training. Collaboration with pre-sales efforts will be key to aligning resources effectively and executing on complex projects successfully.

Key Responsibilities: • Recruit and develop a strong professional services team • Lead project kickoff and closure meetings • Streamline resources for maximum delivery efficiency • Partner with external firms to bridge skill gaps • Assess customer satisfaction and implement improvements

Requirements: • 10+ years of industry experience • 5+ years in a management role • Deep understanding of professional services delivery • Proven business strategy knowledge • Willingness to travel for customer engagements

Drive excellence in project execution and elevate customer service by leading a dedicated professional services team. #J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g91cc

📌 Manager of Professional Services Delivery (Vancouver)
🏢 Softchoice
📍 Vancouver