Apply on Kit Job: kitjob.ca/job/2g9131
The Senior Maersk Ground Freight Execution Representative is responsible for the end-to-end execution of high-volume and operationally complex ground transportation accounts. The role ensures reliable service delivery, rapid exception resolution, cost control, and continuous improvement across FTL, LTL, Intermodal, and cross-border movements. Acting as a subject matter expert, this role supports customers with tight SLAs and high visibility while mentoring junior execution resources.
Key Responsibilities Execution & Service Delivery
Manage execution for high-volume and complex customer accounts
Plan and coordinate FTL, LTL, Intermodal, and cross-border shipments, including multi-leg movements
Proactively manage exceptions, delays, and service recovery
Coordinate closely with carriers, rail providers, and terminals
Ensure accurate freight documentation and shipment records
Operational Excellence & Cost Control
Perform route planning and optimization using TMS or dispatch tools
Manage rate structures, accessorial charges, and cost calculations
Handle complex accessorial, routing issues, and lane optimization
Support incident, claims, and service failure reporting
Ensure compliance with transportation regulations for HAZ or special cargo
Reduce manual rework through SOP adherence and process improvements
Continuous Improvement & Stakeholder Management
Support SOP creation and continuous improvement initiatives
Conduct QBRs, scorecards, and carrier performance reviews
Ensure customer and vendor invoicing accuracy and timeliness
Maintain effective communication with customers, vendors, and internal teams
Scope of Role
High-volume lanes with elevated operational complexity
Multi-leg intermodal and cross-border movements
Customers with tight SLAs and high service expectations
Skills Required Technical Skills
TMS-based route planning and shipment coordination
Freight documentation and operational record-keeping
Knowledge of equipment types and accessorial structures
Exception management, claims handling, and regulatory compliance
Data entry and reporting using MS Suite (excel and power point – intermediate).
Nice to have – Knowledge about retailers and warehouse appointment booking platforms (COSTCO / WALMART appointment booking) Transporean etc
Soft Skills
Strong communication and stakeholder management
Ability to multitask and prioritize under pressure
Attention to detail, accountability, and reliability
Problem-solving, conflict resolution, and decision-making
Adaptability, teamwork, and composure in high-pressure environments
Pay Range $68,000 to $75,000
Equal Opportunity Employment Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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[email protected].
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Apply on Kit Job: kitjob.ca/job/2g9131
📌 Senior Maersk Ground Freight Execution Representative (Mississauga)
🏢 A.P. Moller - Maersk
📍 Mississauga