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WHO WE NEED

This is an opportunity to play a key role in shaping labour relations practices within one of Canada’s leading cultural institutions. We are seeking a strategic and experienced Manager, Employee & Labour Relations to join our Human Resources team. This role is ideal for a seasoned HR professional with deep expertise in labour relations, workplace investigations, and complex employee relations within a unionized setting. As a senior subject matter expert, you will serve as a trusted advisor to leaders across the organization, providing thoughtful guidance on sensitive and high‑impact workplace matters while supporting collective bargaining, grievance resolution, and labour strategy. You bring sound judgment, credibility, and the ability to balance organizational priorities, employee experience, and risk considerations. The ideal candidate is a collaborative and pragmatic professional who builds trusted relationships, communicates with clarity and empathy, and is comfortable navigating complexity and ambiguity. HOW YOU WILL MAKE AN IMPACT

Serve as a senior advisor to leaders across the organization, providing strategic guidance on complex labour and employee relations matters with a focus on risk mitigation, defensibility, and alignment with organizational priorities. Lead grievance and dispute resolution processes, including case strategy, preparation, and coordination to support effective and timely outcomes. Contribute to labour strategy and support collective bargaining preparation through research, analysis, costing considerations, and collaboration with internal stakeholders and union partners. Build and maintain strong, constructive relationships with union representatives and participate in labour‑management discussions to support positive working relationships. Lead and oversee complex workplace investigations, ensuring procedural fairness, consistency, and defensible decision‑making. Interpret collective agreements, employment legislation, and organizational policies to provide clear, balanced, and practical guidance on sensitive workplace matters. Identify and mitigate organizational risk through proactive case management and thoughtful advisory support to leaders. Coach and support leaders to strengthen labour relations capability, navigate complex employee situations, and foster respectful workplace practices. Lead or contribute to the development, review, and implementation of Employee Relations/Labour Relations (ER/LR) policies, programs, and initiatives aligned with organizational priorities. Analyze trends and emerging issues to provide insights that inform decision‑making and support continuous improvement of ER/LR practices. Develop and deliver training and education to leaders and teams on labour relations, employee relations, and workplace policies.



Apply strong project and change management discipline to support ER/LR initiatives and organizational priorities. WHAT YOU BRING

A post‑secondary degree in Human Resources, Industrial Relations, Business Administration, or a related field, along with a CHRP or CHRL designation (or progress toward completion). 7–10+ years of progressive HR experience with a significant focus on employee and labour relations within a unionized environment, ideally in a complex or multi‑stakeholder organization. Demonstrated experience managing complex employee relations matters, including conducting or overseeing workplace investigations, supporting grievance processes, and providing guidance on performance, conduct, conflict resolution, and accommodation. Experience supporting collective bargaining preparation and labour relations strategy through research, analysis, costing considerations, and collaboration with internal stakeholders. Strong experience interpreting collective agreements and applying employment legislation, human rights requirements, and organizational policies to real workplace situations. Experience working in complex or multi‑union environments is considered an asset. Proven ability to provide strategic, balanced advice to leaders on sensitive and high‑risk workplace matters, with a focus on defensibility, fairness, and practical outcomes. Experience building and maintaining effective working relationships with union representatives and supporting constructive labour‑management collaboration. Robust judgment and decision‑making skills, with the ability to assess complex situations, navigate ambiguity, and recommend thoughtful solutions. Demonstrated ability to influence and coach leaders to strengthen people management capability and support effective case management. Excellent written and verbal communication skills, including the ability to prepare clear documentation, reports, and briefing materials and communicate complex concepts to diverse audiences. Experience contributing to the development, review, or implementation of HR or labour relations policies, programs, or initiatives. Experience analyzing trends, metrics, or case data to identify risks, inform decision‑making, and support continuous improvement. Strong organizational and project management skills, with the ability to prioritize competing demands in a quick‑paced environment. Demonstrated professionalism,



discretion, and the ability to handle confidential and sensitive information with care and sound judgment. Experience developing or delivering training related to employee relations, labour relations, or workplace policies is considered an asset. Experience mentoring or supporting the development of HR colleagues is considered an asset. Proven ability to operate effectively in a fast‑paced environment with multiple competing priorities, demonstrating strong adaptability, sound judgment, and comfort navigating ambiguity. Demonstrated commitment to diversity, equity, inclusion, and continuous learning, with the ability to apply inclusive practices and a growth mindset to evolving workplace challenges. WHAT WE OFFER

Comprehensive benefits coverage:

For permanent and full‑time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program. Worry‑free retirement savings:

With our pension plan, you benefit from an employer‑matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions. Support for new parents:

Enjoy a parental leave top‑up to 95 percent of your salary for 17 weeks, helping you balance work and family life. Perks:

Free ROM membership for permanent full‑time and part‑time staff, plus discounts to over 200 attractions through Attractions Ontario. And more! SALARY & TERMS OF EMPLOYMENT

START DATE: June 2026 OPEN DATE: April 16, 2026 CLOSE DATE: May 8, 2026 STATUS: Full‑time Permanent EMPLOYEE GROUP: Non‑Union EXPECTED COMPENSATION: $99,788–$117,398 SCHEDULE: 35 hours weekly PROBATIONARY PERIOD: Six (6) months LOCATION (onsite): Toronto, ON COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY

At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialised persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment. We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at [email protected] for assistance. ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply. ROM uses technology‑assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers. This posting is for an existing vacancy.

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Apply on Kit Job: kitjob.ca/job/2g90rx

📌 Manager, Employee & Labour Relations (Toronto)
🏢 Royal Ontario Museum
📍 Toronto