Enhance customer satisfaction as a dedicated Customer Experience Representative. Support sales efforts and manage customer inquiries while building strong relationships with clients in a full-time, onsite role in Calgary.
In this position, you'll play a crucial role in promoting customer engagement while managing sales inquiries and processing orders. Your knowledge of products will empower you to provide exceptional service and support to our outside sales team. Take ownership of account growth and ensure collaborative success with logistics and purchasing teams.
Key Responsibilities:
• Provide exceptional service to existing customers
• Handle inbound and sales inquiries efficiently
• Process and enter sales orders accurately
• Resolve order-related issues proactively
• Collaborate with cross-functional teams for success
Requirements:
• Experience in sales or building products industry
• Solid conflict resolution and problem-solving skills
• Energetic and driven individual
• Ability to thrive in a team-driven environment
• Passionate about relationship building
Deliver quality interactions with customers while driving sales efforts and maintaining strong connections within the team.
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