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Drive for Excellence

Delivering top tier service for over four decades,

Description

Position at Performance Auto Group.

Drive for Excellence

Delivering top tier service for over four decades,

Audi Niagara

is an award winning team who believes in a personalized guest experience. We offer a first‑class sales and service consultation while maintaining our commitment to supporting local communities across Niagara.

Audi Niagara

is currently seeking a high energy and motivated

Sales Consultant

to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to customers visiting our dealership.

About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today.

Great Experience: Every customer is entitled to a great experience

Integrity: We are honest and transparent in our actions

Diversity: We are stronger through the inclusion of people, brands and ideas

Innovation: We passionately embrace opportunities for new and continuous improvements

Empowerment: We encourage and support our people in taking initiative

Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations

Learn and maintain solid product knowledge on manufacturer‑specific vehicles and manufacturer‑specific rebate, finance and incentive programs

Project a positive attitude for the benefit of our customers and fellow employees

Ensure that all work performed is thorough, accurate, and completed in a timely fashion

Work effectively without supervision





Attend factory‑sponsored and dealer‑specified training classes as scheduled by management

Answer Customer Service phone calls relating to car sale inquiries

Ensure customer car quotes are competitive and reasonable

Keep customers updated by phone as to the progress of their vehicle’s delivery

Inform customers when vehicles are ready to be picked up

Keep abreast of new equipment, features and tools available and recommend purchases

Account for all documents; ensure that none are missing

Follow up with the factory and distributors regarding late vehicle deliveries

Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC)

Ability to work in adherence to company safety standards at all times

Comply with all company policies, standards and procedures

Other duties as required by management

What You Need To Succeed

Automotive Sales Experience preferred

OMVIC Certification is required and you must be willing to get OMVIC Certification

Dealer CRM system experience is required

Must have a valid Ontario Driver's License and good driving record

Strong computer skills

Able to effectively communicate both verbally and in writing

Strong time management and organizational skills

Proven ability to deliver exceptional customer service

Excellent problem‑solving and organizational skills

Ability and willingness to be adaptable under changing conditions

Ability to be creative and persuasive in negotiating

Ability to exhibit professionalism with a positive attitude under pressure

Well‑spoken, friendly and articulate





Ability to maintain a high degree of confidentiality

Must be available to work on Saturdays

Must be willing to be flexible with work schedules

What’s in it for you?

Excellent management support and guidance

Opportunities through our Internal career mobility program

Access to health, dental and vision insurance

Disability, critical illness and life insurance for the unexpected

Our Employee Assistance Plan (EAP) for you and your family's wellness

Discount on vehicles, service and parts for you and your family

Discounts to retailers and service providers across the country

Free and engaging employee events

We love giving back to our communities!

Job Type: Full Time - Permanent

Compensation (expected annual earnings): $52,000 - $80,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes.

Minimum earnings: In accordance with the Employment Standards Act, commission‑paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum‑wage top‑up paid may be reconciled quarterly in accordance with the compensation plan.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Sales Consultant (Audi Niagara) (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines