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Job Requisition ID #26WD98938 Role OverviewThe Manager, Renewals AMER (hub-based/hybrid) leads and develops a team of Digital Renewals Sales Representatives (DSRs) responsible for managing high-volume, transactional, digitally-led customer renewals. This role is accountable for driving consistent quota attainment, renewal rate performance, forecast accuracy, and operational excellence across a scaled, inside sales motion. The AMER Renewals Manager is expected to lead the team in-office, providing hands‑on coaching, real‑time deal and activity support, and close performance management to maximize customer retention and recurring revenue. This is a people‑first leadership role requiring strong digital sales acumen, operational rigor, and the ability to motivate, develop, and hold teams accountable in a fast‑paced renewals environment. This role is expected to be in the hub 3 days per week. Key ResponsibilitiesPeople Leadership & In-Office Team ManagementLead, coach,



and manage one or more in-office teams of Digital Renewals Sales Representatives (DSRs) to achieve and exceed renewal quotas and performance targets. Maintain a strong, consistent in-office leadership presence to drive collaboration, accountability, and real-time coaching. Set clear expectations for digital sales behaviors, activity standards, productivity, and customer engagement quality. Conduct regular 1:1s, team meetings, call reviews, and live coaching sessions focused on digital selling effectiveness. Oversee onboarding, ramp, and continuous skill development for DSRs, including objection handling, value articulation, and renewal execution. Proactively address performance gaps through structured coaching plans, documented feedback, and transparent improvement milestones. Digital Renewals Strategy & ExecutionOwn execution of digital, high-velocity renewal motions across assigned customer segments. Drive disciplined

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📌 Manager, Renewals (Hub-Based/Hybrid) (Toronto)
🏢 Autodesk
📍 Toronto