Apply on Kit Job: kitjob.ca/job/2g8xq6

Lead the adjudication team for health and dental claims in this hybrid role. Drive operational excellence while ensuring exceptional service and quality in claims processing.
This Supervisor, Adjudication role requires leadership in a collaborative environment. You will provide daily support, monitor performance, mentor team members, and manage complex claim escalations. Focus on compliance, policy adherence, and continuous improvement across processes, ensuring your team meets service level expectations.
Key Responsibilities:
• Direct leadership and support for claims processing
• Monitor team performance for quality and productivity
• Coach and develop team members through feedback
• Manage escalations and sensitive claims communications




• Ensure adherence to regulatory requirements and documentation
Requirements:
• Post-secondary education or equivalent experience
• Group advantages adjudication experience in health/dental
• Leadership experience in a high-volume environment
• Strong customer service and communication skills
• Proficiency with claims platforms and CRM tools
Enhance claims processing and team capabilities while maintaining high service standards and contributing to stakeholder satisfaction.
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Apply on Kit Job: kitjob.ca/job/2g8xq6

📌 Health Claims Supervisor in Hybrid Setting (Calgary)
🏢 GroupSource
📍 Calgary