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Kingston, 61 Hyperion Court, Kingston, Ontario, Canada •

Peterborough, Suite 102 – 1054 Monaghan Road, Peterborough, Ontario, Canada •

Blind River, 10C Hanes Ave, Blind River, Ontario, Canada •

Owen Sound, 1198 – 2nd Avenue East, Owen Sound, Ontario, Canada •

Windsor, Unit 145 – 600 Tecumseh Road East, Windsor, Ontario, Canada •

Ottawa (Outreach Office), Suite 400 – 214 Montreal Road, Ottawa, Ontario, Canada •

London, Unit 19 - 1100 Dearness Drive, London, Ontario, Canada •

Napanee, Unit 4A – 113 Richmond Boulevard, Napanee, Ontario, Canada •

Job Description

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

- Comprehensive employer-paid health benefits and pension plan
- Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
- Annual paid two-week holiday closure in December
- 16 paid public and employer holidays
- 15 paid health & wellness days
- Challenging, multi-disciplinary work setting that fosters learning and professional development
- Substantial educational incentive to promote personal and professional growth
- An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
- Other perks
- Employee Assistance Plan
- Health care spending account
- Bell Mobility's exclusive partner program
- Dell member purchase program

About the Role

Oversees the full life cycle for their program and/or employees, from hiring to orientation, to coaching and performance management, and termination. The Supervisor is responsible for OH&S;, managing return to work and accommodations, handling employee relations issues, including attendance and absenteeism, in relation to their assigned team. The Supervisor is also responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work. The Supervisor will report to the Manager of Community Wellbeing

What you will be doing

- Leads the Community Wellbeing team by providing day-to-day leadership, coaching, mentorship, and oversight to ensure safe, culturally appropriate service delivery.
- Manages full employee lifecycle processes including recruitment, interviews, reference checks, hiring, onboarding, offboarding, probation reviews,



performance appraisals, and professional development.
- Administers progressive discipline processes (SPIP, CPIP, verbal and written warnings) in consultation with HR and program leadership.
- Conducts regular file reviews to ensure documentation quality, audit readiness, adherence to program policies, privacy legislation, and quality assurance standards.
- Coordinates equitable workload distribution, caseload assignments, service coverage, and staff scheduling.
- Develops and maintains program policies, procedures, processes, and documentation standards aligned with legislation and best practice.
- Review staff work products to ensure policies, procedures, and quality standards are met.
- Approves client file closures, advocacy letters, and manages escalated client care needs.
- Collaborates with external partners, funders, health professionals, and community agencies to strengthen integrated service delivery.
- Review budgets for employees and financial reporting, ensuring spending is done in accordance with MNO’s policies and funders guidelines
- Prepares program reports, briefing notes, funder reports, and evaluation submissions.
- Represents the Community Wellbeing program in stakeholder meetings, community forums, funder presentations, and advocacy tables as assigned.
- Participates in program strategic planning, external evaluations, and continuous quality improvement processes.
- Provide appropriate oversight as required by relevant legislation including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), etc.
- Promote the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)
- Report all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
- Perform other job/branch-related duties as required.

Qualifications

- University Degree in social services or related field or equivalent combination of education and experience
- 1 to 3 years of experience in a Team Leader or similar role or comparable experience motivating/leading others
- An additional 3 to 5 years of experience working in the health or social field.




- Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful, and diplomatic manner
- Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment.
- Experience integrating trauma-informed approaches into their work
- Robust desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
- Knowledge of health and wellbeing topics and health promotion strategies
- Understanding of the social, historical, and systemic factors contributing to increased risk of health concerns and violence
- Knowledge of violence prevention strategies.
- Knowledge of trauma informed approaches
- A high degree of technology literacy and proficiency in standard office equipment
- Advanced communications skills, both written and verbal
- Superior organization skills and time/priority-management managing others including the design and implementation of project work plans
- Demonstrated ability to motivate, lead, and work effectively with others in a supervisory capacity
- Demonstrated understanding of policies, processes, practices and documentation used to deliver program services or the Branch mandate
- Elevated levels of problem-solving and analytical skills
- Working knowledge of the Métis Nation of Ontario services and policies.
- Valid G-class license
- Willing and able to travel for training and to meet program objectives
- Willing and able to occasionally work hours outside of the regular Monday-Friday, 8:30am – 4:30pm schedule.
- Knowledge of Métis-specific and broader Indigenous policy and research, key challenges, and programs
- Completion of supervisory or leadership course or certificate
- Knowledge of privacy legislation (PHIPA).

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization

The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

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📌 011 - Supervisor, Community Wellbeing (Owen Sound)
🏢 Metis Nation of Ontario
📍 Owen Sound