Apply on Kit Job: kitjob.ca/job/2g8x4d

Work Model: 5 days onsite

Duration: 18 months (conversion possible, depends on performance

Role Overview

- Reporting to the Manager of Client Service, the Business Operations Support Representative provides high-quality, efficient, and specialized administrative support within a dynamic, client-focused sales environment. This role requires adaptability, strong organizational skills, and a proactive mindset to thrive in a fast-paced setting while delivering exceptional service.

Key Responsibilities

- Deliver high-level administrative support to the branch, ensuring professionalism and exceptional client service at every interaction
- Support the Manager Client Service (MCS) with daily operations and administrative functions
- Assist in communication and execution of operational, administrative, and regulatory/compliance activities
- Coordinate equipment needs, system access, and IT support; assist with training where required
- Manage premises-related matters, including building issues and promotional/seasonal displays
- Maintain and improve branch filing systems for efficiency and compliance
- Perform general office duties and ensure adherence to audit and compliance procedures
- Promote and support key branch and firm initiatives
- Identify cost-saving opportunities and suggest process improvements
- Support and maintain the Business Continuity Management (BCM) Plan
- Provide administrative assistance to branch professionals and support client requests

Client & Front Desk Responsibilities

- Serve as the first point of contact by greeting clients and guests professionally
- Manage incoming calls, direct inquiries, and resolve client requests efficiently




- Maintain branch directories and communication updates
- Handle incoming/outgoing mail, courier services, and internal documentation
- Coordinate meetings, including boardroom scheduling and catering arrangements

Required Qualifications

- Strong ability to work independently and collaboratively within a team
- Excellent verbal and written communication skills
- Proven commitment to delivering high-quality service
- Highly organized with strong attention to detail
- Ability to multitask in a fast-paced, changing environment
- Proficiency in Microsoft Office Suite
- Tech-savvy with the ability to quickly learn new systems and tools

Preferred Qualifications

- Undergraduate degree or diploma in Business or related field
- Industry-related coursework (completed or in progress)
- Prior administrative experience

What Success Looks Like

- Consistently delivering a high standard of client service
- Maintaining smooth and efficient branch operations
- Proactively identifying improvements and solutions
- Supporting a collaborative and compliant workplace workplace

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Ibne Ahmad

Email:

Internal ID: 26-08862

Apply on Kit Job: kitjob.ca/job/2g8x4d

📌 Administrative Assistant (Kelowna)
🏢 US Tech Solutions
📍 Kelowna