19 Apr
|
Canada West Ski Areas Association
|
Calgary
19 Apr
Canada West Ski Areas Association
Calgary
Apply on Kit Job: kitjob.ca/job/2g8wsw
Who We Are: Nestled in the southwestern corner of Alberta, in the rugged and legendary Canadian Rockies, Castle is as authentic as it gets. Hard-working, hospitable, and here for the powder is what we’re all about. With just over 200 employees, we’re a passionate team of winter enthusiasts. Here, we’re all family and you will quickly find you are right at home. If this sounds like you, then we want you to join us. Our resort is not owned or operated by a large ski conglomerate; rather by a bunch of local skiers and riders who are passionate about steep terrain and great snow. Operational decisions are made here (head office = the basement of the day lodge) and our long‑term direction is plotted by a group of passionate, volunteer board of directors who represent more than 200, predominately local shareholders. More Info including staff perks can be found at: https://www.skicastle.ca/employment/
Overview: Castle Mountain Resort is seeking an experienced and visionary General Manager to lead all aspects of resort operations, financial performance, guest experience, and long‑term strategic development. This role is responsible for ensuring the resort operates safely, efficiently, and profitably while guiding its evolution into a thriving four‑season destination. The General Manager serves as the primary representative of the resort to employees, guests, owners, government partners, and the broader community.Come work with us in the beautiful South Canadian Rocky Mountains!
What We Offer You:
Competitive salary commensurate with experience
Extended health and dental benefits after three months of continuous employment
Full mountain season pass
Free seasons passes for spouse and dependents
Employee discounts across the resort
Responsibilities: Strategic Leadership:
Develop and execute the resort’s long‑term strategic plan under the direction of the Board of Directors
Lead the transition to four‑season operations
Identify growth opportunities, partnerships, and emerging market trends
Communicate vision and direction to employees, stakeholders, and community partners
Operational Oversight:
Oversee all mountain and base‑area departments
Ensure safe, efficient, guest‑ready daily operations
Maintain top‑to‑bottom terrain reliability and operational continuity
Lead operational decision‑making during weather events and peak periods
Financial Management:
Develop and manage annual budgets, forecasts, and financial plans
Ensure financial sustainability through revenue optimization and cost control
Oversee capital planning, procurement, and asset management
Ensure appropriate capital structure and fundraising to support ongoing capital requirements
Monitor KPIs and drive continuous improvement
People Leadership:
Build and lead a high‑performing leadership team
Foster a culture of collaboration, accountability, and respect
Oversee recruitment, retention, training, and succession planning
Support employee engagement, development, and organizational health
Guest Experience:
Ensure exceptional service standards across all departments
Oversee guest feedback systems and service recovery processes
Protect and enhance the resort’s brand and reputation
Safety & Compliance:
Ensure compliance with OH&S;, lift codes, and all regulatory requirements
Oversee emergency response planning and incident management
Champion a safety‑first culture for employees and guests
Community & Stakeholder Relations:
Represent the resort with government agencies, tourism boards, Indigenous communities, and local partners
Advocate for regional infrastructure and development initiatives
Build strong community relationships and partnerships
Capital Projects & Infrastructure:
Lead planning and execution of major capital projects
Manage contractors, engineering partners,
and regulatory approvals
Ensure alignment with long‑term strategic goals
Real Estate Development & Corporate Capitalization:
Lead planning, development, and sale of real estate assets to support long‑term financial sustainability
Oversee land‑use strategy, zoning processes, and regulatory approvals
Build partnerships with developers, investors, architects, and government authorities
Ensure real estate initiatives align with the resort’s master plan and four‑season vision
Manage real estate transactions to generate capital for infrastructure, operations, and strategic growth
Integrate real estate development with community needs, environmental considerations, and guest experience goals
Qualifications: Education & Experience:
10+ years of progressive leadership experience in ski, resort, hospitality, or related industries
Demonstrated success leading multi‑department operations
Experience with raising capital, project funding, and long‑range planning
Strong financial management background with full P&L; responsibility
Knowledge & Skills:
Deep understanding of mountain operations (lifts, snowmaking, grooming, patrol)
Strong business and financial acumen
Excellent communication and stakeholder‑management skills
Proven ability to lead through complexity and change
Strong safety, risk, and regulatory knowledge
Work Conditions:
Ability to work extended hours during peak periods including weekends and holidays
Ability to ski or snowboard (preferred)
Ability to navigate mountain terrain and respond to emergencies
Office‑based work for planning, budgeting, reporting, and stakeholder engagement, balanced with on‑mountain management
Travel as required for industry events, stakeholder meetings, government relations, and partner engagement
Where We Are: Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a work from home location. More information on our location and our resort can be found atskicastle.ca
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Apply on Kit Job: kitjob.ca/job/2g8wsw
📌 General Manager (Calgary)
🏢 Canada West Ski Areas Association
📍 Calgary