Apply on Kit Job: kitjob.ca/job/2g8wql

Elevate client experiences as a dedicated Customer Success Specialist. Engage with customers through calls, provide tailored solutions, and ensure trust in service delivery in a structured work environment.
This role requires 2 years of sales or customer service experience. You will build strong client relationships while assisting with account management tasks. Expect to monitor inquiries, provide accurate updates, and upsell when the opportunity arises, all while advocating for the brand.
Key Responsibilities:
• Handle inbound and outbound customer calls
• Establish trust and understand customer needs
• Provide account assistance and upsell services
• Ensure accurate logging of all customer interactions
• Advocate for company brand at trade shows
Requirements:
• Minimum 2 years in sales or customer service
• Excellent verbal and written communication
• Experience in call centers preferred
• Computer proficiency and good typing skills
• Solid problem-solving and negotiation abilities
Become a vital part of client success by ensuring they receive the highest standard of service and support.
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Apply on Kit Job: kitjob.ca/job/2g8wql

📌 Customer Success Specialist (Toronto)
🏢 123Loadboard
📍 Toronto