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Do you want to be part of a new entrepreneurial adventure and help build the next global FinTech, then we might just have the job for you.

Taurus is a global leading digital asset infrastructure provider for banks, corporates and private companies. Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and stable coins.

We are looking for ambitious and driven individuals to support our quick global growth.

The

Technical Delivery Manager

is the single point of accountability for the technical lifecycle of every client engagement — from supporting the pre-sales team on RFPs and solution design, through integration and go-live, to production stability and long-term enhancements. The role sits in the Solutions team and operates at the intersection of three teams: Pre-Sales, Product Engineering and Customer Success.

On the client side, the Delivery Manager ensures continuity — the same person who scopes the deal is responsible for the client's experience two years later. On the product side, the Delivery Manager bridges between Product and clients: tracking which clients are on which version, coordinating upgrades, and ensuring that releases are properly communicated so no client is caught off guard by a breaking change or a missed update.

Tasks

Own deliverables as a product. Maintain a cohesive package of documentation and technical artifacts necessary for customers install, integrate, and operate Taurus Protect.

Track delivery KPIs: time-to-integration, SLA adherence, incident resolution time, client satisfaction (in coordination with Customer Success), and version coverage per client

Track and coordinate client projects across pre-sales, integration, deployment,



and production — ensuring technical continuity without performing sales directly

Maintain a live, accurate view of each client's deployment model and installed product version

Participate in customer ticket rotation

Work closely with the Pre-Sales team on RFPs, PoC integrations, solution design workshops, and effort estimates

Collaborate with Customer Success to align on client status, release follow-up, operational issues, and satisfaction

Coordinate with the Product Engineering team on upcoming releases, ensuring each client is informed and prepared ahead of deployments that affect them

Serve as primary technical escalation point for client CTOs, architects, and integration teams

Lead client onboarding: API design review, SSO/connector setup, technical coordination

Build and execute joint success plans with clients, tracking adoption and milestones through go-live and renewal

Act as Local Manager for administrative matters relating to the Canadian entity

Manage, mentor, and grow a team of 3–8 Solutions Engineers in Vancouver

Requirements

5-8+ years in technical delivery, professional services, or solutions engineering in fintech, banking, or digital assets

3+ years managing cross-functional technical teams

Strong communication and client interaction skills, with the ability to explain technical topics to both technical and non-technical audiences.





Demonstrated ability to drive creation and maintainance of client-facing deliverables including technical artifacts and documentation

Experience with Python is a plus

Hands‑on familiarity with REST APIs, SSO, database, containers and cloud infrastructure (AWS, Azure, or GCP)

Working knowledge of secure SDLC, DevSecOps practices, and CI/CD pipelines

Fluency in Agile at scale — PMP, Scrum, Kanban, or SAFe — and tooling such as Jira and Confluence

Strong ability to work across team boundaries — coordinating with Product, pre-sales, and Customer Success without direct authority over those teams

Experience embedding regulatory compliance into delivery — AML/KYC, MiCA/Travel Rule, FINMA requirements, ISO 27001 / ISAE 3402 a plus

PMP, SAFe certification a plus

AWS/Azure Solutions Architect a plus

Highly autonomous, curious, and focused on outcomes and client success.

Willingness to travel regularly for client engagements.

Benefits We offer a competitive compensation package designed to reflect the scope and seniority of this role:

Base salary: CAD 160,000 – 185,000, commensurate with experience

RRSP matching program

Comprehensive group benefits plan

Hybrid work model with flexibility to work remotely

A high-impact, autonomous role within a lean and fast-moving fintech organization, where your decisions shape client outcomes directly

Work at the cutting edge of digital assets and finance

Collaborate with world-class engineers and security experts

As the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and deliver mindset. We are an equal opportunity employer.

Note

We will not consider applications via agencies.

taurushq[.]com

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Apply on Kit Job: kitjob.ca/job/2g8vzj

📌 Technical Delivery Manager [Vancouver]
🏢 Taurus
📍 Vancouver