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At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The Opportunity EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager – AI Agents to play a critical role in shaping and delivering our next generation of AI‑enabled solutions. This role is focused on the design, orchestration, and delivery of AI agents and intelligent workflows that transform how Tax & Law services are delivered across Canada. This is not a traditional software developer role; we are looking for a senior technology professional who understands artificial intelligence, emerging technologies, and modern delivery models—and who is equally fluent in engaging business leaders. You will act as a bridge between the business and technical teams, translating strategy, requirements, processes, and workflows into scalable AI‑driven solutions.
Key Responsibilities
Partner with Tax & Law leaders to identify opportunities where AI agents and intelligent automation can drive efficiency, quality, and new service offerings.
Lead the discovery and shaping of AI use cases, articulating the art of the possible and advising on emerging and best‑in‑class technologies.
Understand business processes, end‑to‑end workflows, and operating models to inform solution design and prioritization.
Translate business requirements, assumptions, and constraints into explicit functional and technical direction for development teams.
Guide the design and delivery of AI agents leveraging technologies such as Microsoft Azure, Copilot Studio, Power Platform, machine learning, and other AI services.
Work closely with agile development teams to deliver scalable, secure, and production‑ready solutions.
Contribute to solution architecture, data flows, and integration patterns,
including the use of APIs and workflow‑based solutions.
Oversee delivery execution, including planning, risk management, dependency management, and stakeholder communications.
Collaborate with technology, risk, data, and enablement teams to ensure solutions align with EY standards and compliance requirements.
Support implementation, adoption, and continuous improvement of deployed AI solutions.
Provide thought leadership on AI trends, tooling, and market developments relevant to Tax & Law.
Skills and Attributes for Success
Strong understanding of artificial intelligence, automation, and emerging technologies, with the ability to explain complex concepts to non‑technical audiences.
Demonstrated experience acting as a liaison between business stakeholders and technical delivery teams.
Proven ability to lead complex technology‑enabled transformations and influence senior stakeholders.
Excellent process analysis and problem‑solving skills, with a focus on pragmatic, scalable solutions.
Comfort working in agile delivery environments and iterative development models.
Strong written and verbal communication skills, including executive‑level storytelling.
Self‑starter with the ability to manage ambiguity, competing priorities, and fast‑paced initiatives.
Collaborative mindset with experience working across multidisciplinary teams.
To Qualify for the Role, You Must Have
A Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field; advanced degrees are an asset.
8–12+ years of experience in technology consulting, digital transformation,
product management, business architecture, or a similar role.
Hands‑on experience with AI technologies, intelligent automation, or advanced analytics; experience designing or leading AI agent implementations is a strong asset.
Strong understanding of the software development life cycle, agile methodologies, and modern solution architectures.
Experience gathering and documenting requirements (business analysis), mapping processes, and guiding solutions from concept through implementation.
Ideally, You’ll Also Have
Exposure to Microsoft ecosystem technologies (Azure, Power Platform, Copilot, data and integration services).
Tax, Legal, or professional services industry experience.
What We Offer We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes a discretionary bonus program; comprehensive medical, prescription drug and dental coverage; a defined contribution pension plan; a generous vacation policy and firm‑paid days; statutory holidays and paid personal days (based on province of residence); and a range of programs and benefits designed to support your physical, financial and social well‑being.
Support and coaching from some of the most engaging colleagues in the industry.
Learning opportunities to develop new skills and progress your career.
The freedom and flexibility to handle your role in a way that’s right for you.
EY reports salary ranges in accordance with applicable provincial pay‑transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge and applicable skill sets.
Toronto: $128,000 to $178,000
London/Waterloo/Ottawa: $121,500 to $171,500
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Apply on Kit Job: kitjob.ca/job/2g8vqd
📌 Canadian Tax & Law Technology Group-Senior Manager-AI Agents (London)
🏢 EY
📍 London