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Quebec, Canada • New Brunswick, Canada • Newfoundland, Newfoundland and Labrador, Canada

Posted Friday, March 6, 2026 at 5:00 AM

Company Overview Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting‑edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward‑thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting‑edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

English version to follow.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs

Paid vacation, personal, and sick days for work‑life balance

Competitive compensation and benefits packages

Work‑life balance in a hybrid environment with at least 3 days in office

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and team-oriented environment

This job posting is for an existing vacancy.

Position: Bilingual Senior Manager, Residential Lending The Senior Manager,



Residential Lending is responsible for providing strategic leadership, direction, and support to a team of Residential Lending Managers in a high‑performance prime lending environment for the Prime/Insured mortgages. This role is critical to the risk and credit management of Questbank, ensuring absolute adherence to prime‑market policies, procedures, and OSFI B‑20 regulatory requirements. You are responsible for the rigorous oversight of department goals, ensuring that service levels and key performance indicators (KPIs) are met or exceeded to drive Questbank’s corporate results.

Responsibilities

Regularly report on service levels, KPIs, and pipeline health as it relates to prime mortgage underwriting and fulfillment.

Monitor market conditions, industry trends, and the external economic environment to forecast business impacts and provide actionable recommendations to the various internal teams.

Participate in developing and implementing strategies to maximize revenue growth while maintaining strict expense management.

Continuously identify best‑practice improvements to eliminate redundancies and enhance system reporting for better decision‑making.

Ensure total implementation of policies and controls, specifically pertaining to OSFI Guideline B‑20, AML, KYC, Mortgage Insurer and Regulatory Compliance Management.

Collaborate with managers to exercise consistent, objective, and sound credit decisions aligned with Questbank’s risk appetite.

Cultivate a robust risk and compliance culture, acting as a liaison with Internal Audit and Risk Management for self‑assessments and loss event reporting.

Provide leadership and monitoring to ensure underwriting activities and records meet the highest company and regulatory standards.

Establish clear goals, provide candid feedback, and manage the performance of direct reports to inspire high‑level output.

Recruit and develop a diverse team, holding effective career conversations and determining optimal training needs.

Champion the Questbank mission and vision, fostering a resilient and energetic workplace culture focused on helping Canadians.

Qualifications





Minimum of 10 years of progressive experience in residential lending, with a strong preference for Prime/Insured Mortgage Lending.

Minimum 5 years of management experience within the finance or banking industry.

Fluent in English and French.

A university degree in Business, Economics, or a related field is preferred.

Sound ability to plan, prioritize, and execute complex strategies based on data‑driven insights.

Well‑defined sense of conflict resolution and people management skills for managing high‑level stakeholders.

Strong attention to detail with the ability to ensure accuracy across high‑volume production teams.

Ability to navigate through dynamic environments and drive adoption of new operational practices.

Exceptional written and verbal business communication skills for reporting and inter‑departmental collaboration.

Strong working knowledge of Google Workspace and advanced data reporting applications.

Compensation Information Base salary range: $135,000 to $150,000.

The final compensation package will be commensurate with the successful candidate’s experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full‑Time Permanent roles.

Application Sounds like you? Click below to apply!

#LI-Hybrid

EEO Statement At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

Newfoundland, Newfoundland and Labrador, Canada

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Apply on Kit Job: kitjob.ca/job/2g8v44

📌 Gestionnaire senior analyse de crédit, prêts hypothécaire résidentiels (bilingue) / Bilingual S[...] (Calgary)
🏢 Questrade Financial Group (QFG)
📍 Calgary