Apply on Kit Job: kitjob.ca/job/2g8uwn

Support organizational IT infrastructure as a Technical Support Analyst. Provide hands-on troubleshooting, assist staff with technology problems, and ensure smooth operation of critical systems, software, and networks.
This role involves front-line technical support for staff across the organization. Key responsibilities include resolving hardware, software, and network issues while enabling service delivery to the community. You will also analyze training needs and develop educational programs to enhance software application skills.
Key Responsibilities:
• Provide technical support for hardware and software issues
• Research and report on new technologies
• Develop and present software training programs




• Purchase and configure PC hardware and software
• Maintain accurate records and documentation
Requirements:
• Diploma in Computer Science or related field
• 4 years of related experience or equivalent
• Strong understanding of network systems and operations
• Effective communication and organizational skills
• Ability to work in a team-oriented setting
Utilize your IT expertise to empower teams, troubleshoot technology, and maintain operational efficiency across organizational systems.
#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g8uwn

📌 Technical Support Analyst for IT Systems (Victoria)
🏢 City of Victoria BC
📍 Victoria