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Boutique Manager - Vancouver (New Store Opening) Join to apply for the

Boutique Manager - Vancouver (New Store Opening)

role at

TAG Heuer

Plays an active role on the sales floor, increasing boutique sales and achieving the objectives

Analyzes the store’s retail performance KPIs (traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies business opportunities and establishes 360° action plans to tackle them

Stays updated on the watch industry and local market competitive environment

Sets individual and collective objectives, follows the performance, and realizes reviews of the team members

Shadows and supports the team members on the floor, provides immediate feedback, develops them in their current roles

Ensures team’s motivation and cohesion while promoting a positive, inclusive and supportive work workplace

Identifies and hires new team members

Ensures an outstanding service is offered to all visitors in store

Embodies the Tag Heuer’s brand values and acts as a passionate Brand Ambassador in and outside the boutique, especially at events

Ensures that grooming, attitudes, and Visual Merchandising meet luxury standards and internal guidelines

Proactively networks and connects with local people of influence

Leads the team to develop long‑term relationships with clients

Sets and follows collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments…)

Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business

Plans events in line with brand strategy and guidelines, coordinates all stakeholders and assesses the ROI

Oversees the boutique operational processes, front and back, in line with internal guidelines: inventory, cash, security, store opening and closing, etc.





Ensures compliance with internal control policy

Supervises the store expenses and maintenance

Profile Required

Management experience in a luxury retail environment

Creative business driver, results‑oriented

Excellent interpersonal, communication and presentation skills

Inspirational leader, able to coach and develop a high‑performing team

Client‑centric mindset, focused on recruiting new clients and growing the active client base

Agile manager, able to multi‑task in a fast‑paced environment and work in various roles depending on business needs

Employee benefits: At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more.

Equal Employment Opportunity. Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Sales and Business Development

Industries Retail Luxury Goods and Jewelry

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Apply on Kit Job: kitjob.ca/job/2g8umt

📌 Boutique Manager - Vancouver (New Store Opening)
🏢 TAG Heuer
📍 Vancouver