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Insight Global is seeking two Change Leads to support enterprise-level supply chain transformation initiatives within a retail company’s Supply Chain Programs organization. These are high-impact, execution-focused change leadership roles supporting complex, multi-year transformation programs across operations, technology, and business teams. One role is an immediate backfill for an ongoing supply chain initiative, requiring someone who can step into a complex, in-flight program with established change strategy, change-resistant partners, and minimal ramp-up time. The second role will support a recent supply chain transformation program launching in 2026. Both roles will report to the hiring manager and embed closely with their assigned program teams, partnering daily with project managers, training, technology, and product teams to drive adoption, readiness, and sustainment.

Key responsibilities include:

Execute change management activities end to end across enterprise supply chain transformation programs

Step into in-flight programs and run established change strategies with minimal oversight

Deliver core change work including change impact assessments, readiness assessments, stakeholder mapping, communications, training alignment, hypercare, and sustainment

Partner closely with program managers, training leads, technology and product teams to align change activities to delivery timelines





Navigate and actively manage change resistance and change fatigue across highly impacted operational teams

Identify adoption risks and readiness gaps, propose mitigation strategies, and escalation where appropriate

Operate as an embedded change lead, balancing empathy with accountability to drive real adoption

Work autonomously, figure things out quickly, and maintain momentum in ambiguous environments

Must-Haves

3+ years of hands-on experience planning and delivering change management activities for transformation programs

Proven ability to scope, plan, design, and implement change and engagement activities end-to-end

Experience executing established change strategies with little hand-holding

Strong stakeholder engagement, communication, and influence skills

Ability to navigate ambiguity, resistance, and change fatigue

Business-focused, user-centric approach to change adoption

Experience supporting complex, multi-workstream programs

Plusses

Supply chain experience, especially procurement, purchasing, planning, manufacturing, or upper supply chain operations

Experience or familiarity with large, matrixed retail or apparel organizations

Change management certification such as Prosci or CCMP

Experience supporting sustainability, traceability, ESG, or responsible supply chain programs

Background working in agile or technology-enabled transformation environments

Comfortable jumping into large programs that are already in motion and scaling rapidly

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Apply on Kit Job: kitjob.ca/job/2g8umr

📌 Change Lead (Vancouver)
🏢 Insight Global
📍 Vancouver