Services Manager, Stores (Winnipeg)

Services Manager, Stores (Winnipeg)

19 Apr
|
Sephora USA
|
Winnipeg

19 Apr

Sephora USA

Winnipeg

Job ID:

285198

Store Name/Number:

MB-Crossroads Station Shopping Centre (1576)

Address:

1592 Regent Avenue Unit 5, Winnipeg, MB R2C 3B4, Canada (CA)

Full Time/Part Time:

Full Time

Position Type:

Regular

Vacancy Status:

This position is for an existing, open vacancy

Responsibilities

Beauty Studio Management. Manage the daily operations at the Beauty, Skincare, and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio is adequately trained to effectively manage the Studio and drive services on a day-to-day basis.

Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.

Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services while ensuring the client check‑in process is efficient. Manage the testing and supply inventory.

Event Management. Manage all in‑store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.

Training & Development. Manage the development and certification process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.

Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on stage.

Qualifications

Minimum 2–4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience.





Proven track record of coaching a team to company expectations and a passion for training, development, and education.

Entrepreneurial mindset and a history of generating business or executing events that create a meaningful connection with community and/or clients.

Excellent time‑management skills that extend to the team and their efficiency.

Bonus points for a passion or background in makeup artistry or skincare services.

Location, Availability, and Physical Requirements On‑site: You will work at the location specified in the job posting.

Scheduling: Flexibility is key! Availability is required during evenings, weekends, and holidays when clients are shopping and exploring.

Physical Requirements: You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds.

Compensation The compensation ranges between

CAD$54,800.00 - CAD$68,500.00 . In addition, you may be eligible for performance‑based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the qualifications and experience of the individual and other non‑discriminatory legitimate business factors relevant to the position and/or location.

Benefits This role includes access to Sephora's extended health and life insurance advantages, customizable coverage options, and paid time off to help you rest and recharge.

We invest in training and support internal mobility across Canada, helping you reach your career goals. Employees also benefit from LVMH programs and job opportunities.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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📌 Services Manager, Stores (Winnipeg)
🏢 Sephora USA
📍 Winnipeg

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