19 Apr
|
Safariland
|
Ottawa
Apply on Kit Job: kitjob.ca/job/2g8t3i
Deliver outstanding service as a Customer Service Specialist with a focus on technical support and sales coordination. Assist customers in resolving issues and managing their requests from initial contact to resolution.
Your role requires detailed tracking of customer inquiries, emphasizing effective communication across various platforms. With your background in customer support, you'll prepare quotes, maintain sales forecasts, and collaborate with internal teams to ensure clients receive timely solutions. 1-2 years of experience in a technology company is ideal.
Key Responsibilities:
• Receive and manage inquiries across multiple platforms
• Prepare and issue accurate product quotations
• Track customer service requests and their resolutions
• Communicate effectively with clients regarding deliveries
• Maintain records and records management systems
Requirements:
• 1-2 years experience in customer support for technology
• Solid interpersonal and communication skills
• Ability to think analytically and be detail-oriented
• Highly organized with self-starter capabilities
• Multilingual proficiency is a plus
Become an essential part of the team, empowering clients while fostering long-term relationships through effective and efficient customer support.
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Apply on Kit Job: kitjob.ca/job/2g8t3i
📌 Customer Service Specialist: Technical Support and Sales Coordination (Ottawa)
🏢 Safariland
📍 Ottawa