19 Apr
|
Microserve
|
Vancouver
19 Apr
Microserve
Vancouver
Apply on Kit Job: kitjob.ca/job/2g8six
Become a Technical Services Coordinator and enhance service delivery within the IT sector. This onsite role focuses on coordinating service requests and optimizing resource utilization for exceptional customer satisfaction.
As a key part of the team, you will interact with clients and internal departments to build strong relationships, ensuring the smooth execution of tasks and incidents while striving to meet customer service levels. This position acts as the main contact for Field Service Technicians and monitors schedules and logistics for effective service delivery.
Key Responsibilities:
• Coordinate service requests with project managers
• Build cooperative relationships with clients
• Monitor progress and execution of service tasks
• Schedule and manage logistics for field services
• Provide technical guidance for service technicians
Requirements:
• 1-3 years in a coordinator role
• Experience with IT service management systems
• Proficiency in MS Office Suite and SharePoint
• Knowledge of remote IT repairs for workstations
• Ability to pass a criminal background check
Leverage your coordination skills to optimize IT service delivery and enhance client satisfaction in this dynamic role.
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Apply on Kit Job: kitjob.ca/job/2g8six
📌 Onsite Technical Services Coordinator (Vancouver)
🏢 Microserve
📍 Vancouver