Customer Engagement Marketing Manager (Toronto)

Customer Engagement Marketing Manager (Toronto)

19 Apr
|
ORO Labs
|
Toronto

19 Apr

ORO Labs

Toronto

Elevate customer advocacy as a Customer Marketing Manager in a remote, flexible role. Drive impactful strategies, enhancing engagement and showcasing the value of a leading procurement platform.This role is a vital individual contributor position focused on scaling customer engagement programs. Collaborate closely with Customer Success, Product Marketing, and Sales to deepen relationships and amplify customer voices. Candidates will thrive by demonstrating ownership, strategic insights, and measurable results.Key Responsibilities:
- Develop customer case studies and success stories
- Manage customer participation in events and marketing programs
- Own a quarterly newsletter with key updates
- Run customer satisfaction surveys to gather insights




- Collaborate cross-functionally to integrate customer feedbackRequirements:
- 4–7+ years in B2B SaaS marketing or customer success
- Proven track record in developing advocacy programs
- Solid storytelling and communication skills
- Experience in managing webinars and newsletters
- Highly organized with analytical capabilitiesLeverage your experience to enhance customer engagement and drive advocacy, making a lasting impact within a fast-growing tech environment. #J-18808-Ljbffr

📌 Customer Engagement Marketing Manager (Toronto)
🏢 ORO Labs
📍 Toronto

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