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Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Integration Engineer - Operations As Integration Engineer - Operations take ownership of the platforms that keep our business running seamlessly. You’ll be the go-to expert for ensuring systems remain stable, responsive, and resilient under all conditions. This role offers the chance to collaborate with development and release teams to anticipate changes, validate deployments, and safeguard production environments. You’ll work closely with stakeholders during incident resolution, while also identifying opportunities to automate routine tasks and contribute to AI‑driven solutions that enhance backend support and enable smarter, faster troubleshooting. With on‑call responsibilities and a focus on high‑impact problem solving, this role puts you at the heart of our mission‑critical systems and offers a real opportunity to shape how we deliver value.

You:

Integration Platform Management:

Support and maintain MuleSoft Runtime Fabric on AKS, Azure API Management, Azure Service Bus/Event Grid, Logic Apps, and Azure Functions, ensuring smooth platform operations.

Production Change & Release Management:

Partner with CAB (Change Advisory Board) and Release Management teams to plan, approve, and execute production changes while ensuring compliance with operational standards.

Monitoring & Observability:

Proactively monitor system health using Azure Monitor, Application Insights, and Grafana, identifying potential risks and performance bottlenecks.

Production Support & Troubleshooting:

Monitor, diagnose,



and resolve production issues across the integration platform stack, ensuring minimal downtime and rapid resolution of critical incidents.

On‑Call / Pager‑Duty Support:

Provide after‑hours, weekend, and on‑call support for critical production issues, ensuring 24/7 availability of the integration platforms.

Incident Management & Root Cause Analysis (RCA):

Lead incident investigations, perform detailed RCAs, and implement permanent fixes to prevent recurrence of production issues.

Collaboration with Development & Release Teams:

Work closely with development teams to understand release contents, assess production impact, validate deployments, and ensure smooth transition of changes into production.

Automation & Documentation:

Develop operational playbooks and automation scripts to improve reliability and response times; maintain accurate troubleshooting guides and system documentation, and share knowledge across teams.

What You’ll Bring to the Team:

Bachelor’s or master’s degree in computer science, Engineering, or a related field.

Driving production support, backend operations, and integration platform reliability.

Hands‑on with Azure Integration Services (Logic Apps, Functions, Service Bus, API Management) or equivalent cloud integration platforms with MuleSoft.

Expert in troubleshooting complex production incidents across APIs, integration platforms, and backend services.

Strong programming skills with experience building and maintaining scalable, resilient backend services.

Deep knowledge of observability and monitoring tools (Azure Monitor, Application Insights, Grafana, Splunk) to proactively detect and resolve issues.

Skilled in automating operational tasks, creating runbooks, and implementing solutions that improve incident response and system uptime.

Solid understanding of authentication, authorization, and security best practices in production environments.

Team-oriented problem‑solver with excellent communication skills, able to work seamlessly with development, release, and operations teams.

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Apply on Kit Job: kitjob.ca/job/2g8rla

📌 Integration Engineer (Toronto)
🏢 TATA Consultancy Services
📍 Toronto